Softfire Infotech
Last updated: 10 October 2026
This policy explains how Softfire Infotech handles personal information connected with our website, enquiries and software services. Product-specific policies, including the NeuroScan privacy policy, explain additional practices for those products.
We may receive your name, email address, phone number, business details, project requirements and information you send by email or other business communications. When you purchase services, we may receive billing details, payment status and transaction references. Please do not send passwords, card details or unnecessary sensitive personal information in enquiries.
This website uses Google Analytics to understand visits and improve content. Analytics may process device and browser information, pages visited, referral information and approximate location, and may use cookies or similar identifiers. Hosting providers may also maintain access and security logs. You can manage cookies in your browser and use Google’s available analytics opt-out controls; blocking cookies may affect some features.
We use information to respond to enquiries, prepare quotations, deliver and support services, communicate project updates, maintain billing records, resolve disputes, improve the website and protect against misuse. We process information as permitted by applicable law and obtain consent where required.
Relevant information may be shared with hosting, email, analytics, payment and other service providers as needed to perform these functions, or where disclosure is required by law. When payments are collected through Razorpay, payment information is handled by Razorpay under its own privacy policy. Do not send us your full card number, CVV, UPI PIN or OTP. We do not sell personal information.
We retain information only for as long as needed for the purpose collected, ongoing service relationships, accounting, legal obligations and dispute resolution. We use reasonable safeguards appropriate to the information; no internet transmission or storage system is completely secure. Service providers may process information in countries other than your own, subject to applicable requirements.
Contact us to request access, correction or deletion of information you provided, or to withdraw consent where processing relies on consent. We may need to verify your identity and retain records required by law. Withdrawing information needed to deliver a service may affect our ability to provide that service.
Our business services are not directed at children. If you believe a child has provided personal information, contact us. External websites have their own privacy practices. We may update this policy by publishing a revised version with an updated date.
Softfire Infotech
Indapur, Pune, Maharashtra – 413106, India
Email: contact@softfireinfotech.com
Phone: +91 9960113442
Business hours: Monday–Friday, 9:00–18:00 IST, excluding public holidays.
