Softfire Infotech
Last updated: 10 October 2026
Softfire Infotech provides software and digital services. We do not ship physical goods as part of these services, so physical shipping charges, courier tracking and physical returns do not apply.
Work begins after written acceptance of the quotation or scope, receipt of any agreed initial payment, and availability of the required information, content and access. Payment alone does not mean that a custom software project is delivered immediately.
The project start date, milestones and estimated delivery date are agreed in writing before payment. Timelines depend on scope, technical complexity, integrations and client approvals. There is no single delivery period for all custom projects. Contact us before ordering if you need a specific deadline.
Depending on the agreed scope, deliverables may be provided by email, secure download, source repository access, deployment to an agreed hosting environment or an app build. Documentation, credentials, source code and training are included only as specified in the agreement. We notify the designated client contact when a milestone is ready for review.
Clients review delivered milestones against the agreed scope and report issues within the review period stated in the project agreement. We assess reported defects and arrange applicable corrections. Additional features or changes outside scope may require a revised quotation and timeline. Final handover follows the agreed acceptance and payment milestones.
Client input delays, scope changes, third-party outages, app store reviews and other dependencies can affect delivery. We will communicate material delays and a revised estimate when known. If delivery cannot be completed, the Cancellation and Refund Policy explains the applicable process and remedies.
Post-delivery support, maintenance and hosting are provided for the period and scope stated in the quotation or separate support agreement. For a delivery update, contact us with your project or invoice reference.
Softfire Infotech
Indapur, Pune, Maharashtra – 413106, India
Email: contact@softfireinfotech.com
Phone: +91 9960113442
Business hours: Monday–Friday, 9:00–18:00 IST, excluding public holidays.
